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Ensure you’re using the right card before enrolling in the app. If your card is not eligible to enroll, you will get an error message.

Zelle only accepts Visa and MasterCard debit cards from the participating banks. However, in a rare case, your mobile number may throw an error while you try to enroll – weak networks are the main issue here. It doesn’t support any other countries except the United States, not it is available abroad.īefore you give out your phone number or bank account, you must check that it is registered to the right source-the U.S. As we are already acquainted with the fact that you need a U.S based phone number or financial institution to use this app. Wrong phone number.įirst-time users may face difficulty accessing the app because of a lack of information.